Salesforce Expertise

End-to-End Salesforce Solution — Driving Growth Through Cloud Innovation
Unlock the full power of Salesforce with our end-to-end expertise — from strategy and implementation to integration, analytics, and managed services. We help you drive growth, streamline operations, and deliver outstanding customer experiences
Why Salesforce?
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Salesforce stands as the world’s #1 CRM and cloud platform for customer relationship management, powering innovations across sales, service, marketing, commerce, analytics, and more. Adopting Salesforce is not just a technology decision — it’s a business transformation lever. With Salesforce, organizations can:

  • Centralize customer data and 360° view of engagements
  • Automate workflows, reduce manual effort, improve productivity
  • Enhance customer service via omnichannel support
  • Use AI / predictive analytics (Einstein) to drive smarter decisions
  • Scale flexibly as business needs evolve
  • Easy and Flexible Maintenance Plans
  • Tap into the broader ecosystem of AppExchange, integration tools, and extensibility

Our Salesforce Capabilities

We offer comprehensive Salesforce services covering every aspect of the platform lifecycle

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Consulting & Strategy

We help you evaluate your current systems and define a clear Salesforce roadmap. From process gap assessments to ROI analysis and adoption planning, our consultants ensure Salesforce aligns with your business goals.

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Implementation & Customization

Our team sets up and tailors Salesforce Clouds such as Sales, Service, Marketing, and Commerce Cloud. We customize objects, fields, workflows, and design Lightning Web Components to match your unique business processes.

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Integration & Data Migration

We specialize in connecting Salesforce with ERPs, databases, and third-party systems using APIs and middleware like MuleSoft. Our experts ensure seamless data migration, cleansing, and synchronization across platforms.

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Development & AppExchange

From building custom applications on the Salesforce Platform to developing AppExchange solutions, we extend Salesforce capabilities with Apex, APIs, and tailored app packages for your business.

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Mobile, Communities & Portals

We design engaging customer and partner communities through Experience Cloud and optimize Salesforce mobile apps for on-the-go productivity, including offline features and custom configurations.

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Analytics & AI

Our analytics services cover reports, dashboards, and advanced AI-powered insights. Using Salesforce Einstein, we implement predictive models, recommendations, and data-driven automation for smarter decisions.

Technology & Tools We Work With

We leverage the full Salesforce ecosystem and supporting technologies to deliver scalable, integrated, and future-ready solutions.

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Salesforce Clouds & Editions

Our expertise spans across Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Community/Experience Cloud, Field Service, CPQ & Billing, and the Salesforce Platform.

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Platform Extensions

We extend Salesforce capabilities with tools like Heroku for app development, MuleSoft for integrations, IoT solutions, and Einstein for AI-driven insights.

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Integration & APIs

We enable seamless system connectivity using REST, SOAP, Bulk, and Streaming APIs, ensuring real-time and batch data synchronization across business applications.

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Development Tools

Our team utilizes Salesforce DX, VS Code, CLI, Apex, and Lightning Web Components to deliver robust, customized applications.

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DevOps & CI/CD

We implement continuous delivery pipelines with Git, Jenkins, GitLab CI, Copado, and Gearset, ensuring faster deployments and reliable version control.

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Data Tools

Data Loader, Data Import Wizard, and ETL tools like Informatica and Talend are used for efficient data migration, cleansing, and management.

Our Approach / Delivery Methodology

We follow a structured yet flexible delivery methodology designed to maximize the value of your Salesforce investment. Our approach begins with in-depth discovery and solution design, followed by agile implementation that ensures continuous feedback and faster time-to-value. Every phase is reinforced with rigorous testing, seamless deployment, and proactive change management to drive user adoption.

Discovery & Assessment

We begin by understanding your business, stakeholders, systems, and constraints with process mapping and gap analysis.

Solution Design & Architecture

Define high-level and detailed architecture, data models, integration strategy, security, and governance.

Agile Implementation

Work in sprints, deliver incremental value, gather feedback, and iterate.

Quality Assurance & Testing

Unit testing, system testing, integration testing, UAT with end users.

Deployment & Rollout

Sandbox → staging → production migration, release planning, cutover strategies.

Change Management

Training sessions, user communication, support, adoption tracking.

Case Studies

Transforming Customer Engagement with Salesforce f

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Digital brand positioning and Onilne Admission Sys

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Digital Transformation of India’s Leading Entert

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Product Engineering and Development of E-Commerce

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Consultation, Product Engineering and Development

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Product Engineering and Development of Cloud Based

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Conceptualization and Development of 2 factor , 2

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Conceptualization and Engineering of Real Estate i

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What Our Clients Says

We collaborated with AugmatrixLab for Digital Transformation of our business. Their quintessential expertise on user experience and digital strategies helped us in receiving return on investment in shortest time.

Jay Iyer

The team worked on reshaping our online presence with the intent of driving in more traffic and interest. Their attitude to address the challenges, of mapping our objectives to what works well in the internet space has been extraordinary. Their recommendations and actions to the key stakeholders played a major role in realizing our objectives.

R Daiva, India

AugmatrixLab has a streamlined development and consultation process , which helped our project to be prioritized with shortest time to market. I am delighted by their technical skills, attention to detail, dedication and promptness.

Chef Suresh Shetty